POLICIES & FAQ
What is your Return Policy?
As the nature of our goods are unique and/or rare vintage items, all sales are final. No returns or exchanges.
What is your Hold Policy?
Love an item? Gotta do some measuring? No worries, we'll give you a 24 hour window to think about it.
What is your policy on Pick Ups?
As we have limited storage space, we ask that all items be picked up within 14 days of the date of purchase. After 30 days, the item(s) will be considered abandoned property and returned to the sales floor. Buyer is responsible for scheduling pick ups.
Where do you find your Stuff?
Everywhere! We travel a lot, to find awesome and unique pieces for the store, and simply because we like the ride. Estate sales, basements, garages, you name it. Up and down the east coast, and sometimes as far as the midwest. If we're going, we'll take the opportunity to collect!
Do you have a Delivery option?
Yes! Daniel and I (Monik) personally deliver your piece curbside, or garage. A recent policy change no longer allows us to deliver within your home, but if white glove service is needed, we will do our best to accommodate and help find another option. We also like to be ecologically conscious, which means grouping deliveries on the same day, to save both cost and waste!
Up to 25 miles ---- $50
Up to 50 miles ---- $100
Up to 100 miles ---- $ 150
*Live out of state? We have successfully aided in shipping to California, Georgia, Illinois, and even Canada!
Do you ship smaller items?
Yes! Just shoot us a message before buying the item, and we'll help sort out shipping cost. Then we will email you a secure payable invoice with the new total. Once the item is packed and shipped, we'll email you with the tracking number.
Do you want my STUFF???
ALWAYS! And also, maybe. Is it cool, midcentury, unique, modern, funkadelic, or awkward? Take some photos, and show us whatcha got.
What kind of oil/polish do I use on this ______?
We get asked this question a LOT, and we love to help if we can! Shoot us an email with a good description, some clear photos of the item, in daylight. We will do our best to assess what you've got, and suggest a few products and techniques that have worked for us. Please be reminded we are skilled hobbyist, and that you should always listen to the professionals when it comes to restoration (and, really, everything else...)
Can you restore my ______?
Currently, and probably forever, we do not offer this service. We can, however, suggest a few talented craftspeople local to the area!
Can you reupholster my ______?
We cannot, and do not yet have an upholsterer on the clipboard. If you can suggest any locally based reupholsterers, please send us a message with their information! If we end up using their skills, we'll send you a little gift :)
Do you have Gift Cards?
We do! I (Monik) have been hand-drawing our Gift Cards for years, as there have really only been about four of them. However, more and more of you are asking, and we're now looking into a less tedious option!
Anything we missed? Give us a call, or send us a message! We'd love to hear from you.
- Monik & Dan