POLICIES & FAQ
What is your Return Policy?
As the nature of our goods are unique and/or rare vintage items, all sales are final. No returns or exchanges. Our items can often be near perfect, but anything aged will have character. We understand that during the pandemic, it can be hard to get a good look at an item. Feel free to contact us for additional photos or video, prior to purchasing. We want you to be happy with your purchase, and will accommodate as best we can.
What is your Hold Policy?
Love an item? Gotta do some measuring? No worries, we'll give you a 24 hour window to think about it.
What is your policy on Pick Ups?
Buyer is responsible for scheduling pick ups. Due to limited storage space, we ask that all items be picked up within 14 days of the date of purchase. After 30 days, the item(s) will be considered abandoned property and returned to the sales floor. But don't worry, we aren't TOTAL monsters - scheduling conflicts can happen. Just let us know, and we'll work together to figure something out!
Where do you find your Stuff?
Everywhere! We travel a lot, to find awesome and unique pieces for the store, and simply because we like the ride. Estate sales, basements, garages, you name it. Up and down the east coast, and sometimes as far as the midwest. If we're going, we'll take the opportunity to collect!
Do you have a Delivery option?
Yes! Daniel and I (Monik) personally deliver your piece curbside, or garage.
For safety reasons, we are not entering at homes at this time, and apologize for the inconvenience.
Up to 25 miles ---- $60
26 to 50 miles ---- $110
51 to 100 miles ---- $ 160
*Live out of state? We have successfully aided in shipping to California, Georgia, Illinois, and even Canada!
***DELIVERIES ARE CURRENTLY LIMITED DUE TO THE PANDEMIC
Do you ship smaller items?
Sure, why not! Just shoot us a message before buying the item, and we'll help sort out shipping cost. Then we will email you a secure payable invoice with the new total. Once the item is packed and shipped, we'll email you with the tracking number.
Do you want my STUFF???
ALWAYS! And also, maybe. Is it cool, midcentury, unique, modern, funkadelic, or awkward? Take some photos, and show us whatcha got. Please note the items we do carry, before contacting us with antiques pre 1940. Trust me, I love to see them, but I can only suggest you a few other places with no guarantee.
What kind of oil/polish do I use on this ______?
We get asked this question a LOT, and we love to help if we can! Everything requires something different. Shoot us an email with a good description, some clear photos of the item, in daylight. We will do our best to assess what you've got, and suggest a few products and techniques that have worked for us. Please be reminded we are skilled hobbyist, and that you should always listen to the professionals when it comes to restoration (and, really, everything else...)
Can you restore my ______?
Currently, and probably forever, we do not offer this service. We can, however, suggest a few talented craftspeople local to the area! If you are of the above mentioned talent, please message us and we will be happy to send some people your way.
Can you reupholster my ______?
We cannot, and do not yet have an upholsterer on the clipboard. If you can suggest any locally based reupholsterers, please send us a message with their information! If we end up using their skills, we'll send you a little gift :)
Do you have Gift Cards?
We do not get this question often, but we do offer a hand drawn gift card on recycled stock, with a little brown envelope to tuck it in to. It may look a little homely, but we like it that way.
Anything we missed? Give us a call, or send us a message! We'd love to hear from you.
- Monik & Dan